Representative, TEBG SEA Customer Service (Vietnamese Speaker)
3M • taguig, metro manila • Posted July 14, 2026
Position Overview
Job Description
General Purpose / Summary
- Follows clearly defined procedures with general guidance.
- Handles standard to moderately complex inquiries in Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, and Customer Service Analytics.
- Entry-level to early-career role working under general supervision.
- Uses basic analytical skills; decisions mainly affect individual accuracy and day-to-day operational execution.
- Focused on one discipline or practice within one department or location.
Interaction
- Interacts with external customers and internal partners such as distribution, lab, quality, transportation, sales, and marketing.
- Exchanges routine factual information related to order management and discipline-specific tasks.
- Participates in corporate programs and adheres to 3M policies and values.