Resident Network Engineer

Piper Companies is seeking a Resident Network Engineer to join a leading Cable Service Provider in Pittsburgh, PA in an On-Site environment. This is a highly technical, post-sales support role with a focus on IP-based service provider networks and security platforms.

Responsibilities of the Resident Network Engineer include:

• Work closely with customer and Technical Assistance Centre to resolve issues.

• Act as a customer technical liaison for Networks support and development teams.

• Identify, research, and resolve technical problems of a diverse scope.

• Assist in the development and testing of new features and services/functionality.

• Provide informal workshops to transfer knowledge to engineering staff/customers.

• Evaluate technical specifications for interoperability.

• Assist the customer to develop Network and Equipment Operating Procedures.

Qualifications for the Resident Network Engineer...