Resource Planner — Workforce Scheduling & Analytics

IntouchCX in Bogotá is seeking a Resource Planner to support workforce planning initiatives. This role involves managing day-to-day activities, monitoring performance goals, and ensuring staffing levels meet operational needs.

The ideal candidate has a degree in a related field and advanced skills in MS Office. Familiarity with workforce management software is a plus. The position offers a dynamic environment where adaptability and problem-solving skills are crucial to success.