Retail Sales Merchandising & eCommerce Operations Associate

An individual in this role is responsible for the entire customer order journey, from the moment an online purchase is made to the strategic revenue generation of products in a brick-and-mortar store.

• Order Processing & Management:
  • Monitor and process incoming orders from all ecommerce platforms (e.g brand's own website, Lazada, Shopee, Tiktok).
  • Generate and print picking lists, packing slips, and shipping labels.
  • Ensure all order details, including customer information and special requests (like specific flavors or gift messages), are accurate.
• Picking, Packing & Dispatch:
  • Accurately pick items from the warehouse or stockroom according to order slips.
  • Pack orders securely and in line with company branding and shipping standards.
  • Coordinate with and schedule pickups from third-party logistics (3PL) providers and local courier services (e....