Retail Volunteering Development & Strategy Lead

Trinity Hospice • lancashire, england • Posted June 20, 2026

Position Overview

At Trinity Hospice & Brian House, our volunteers are at the heart of everything we do - and nowhere is this more visible than in our retail shops, which play a vital role in generating income to support patient care. We're looking for a Retail Volunteering Development and Strategy Lead to help shape the future of volunteering across our retail network. This is a new and exciting role, focused on developing the strategy, tools and approaches that will enable our shop teams to attract, engage and retain volunteers in a sustainable and flexible way.

About the role

You’ll work closely with the Head of Retail and in partnership with our Volunteering Services team to:

  • Develop and deliver a retail volunteering strategy aligned to our organisational goals.
  • Use data and insight to identify opportunities to grow and strengthen our volunteer base.
  • Create practical frameworks, toolkits and resources to support shop managers in attracting an...