Retail Workforce Scheduler & Analytics Specialist

One New Zealand is seeking a Channel Scheduling Specialist – Retail to help deliver a seamless omni-channel experience. You will coordinate day-to-day rostering across touch, talk, and type channels, ensuring schedules are accurate, compliant with NZ labour laws, and aligned to customer demand and store priorities.

You will work with the Senior Scheduling Specialist to optimise scheduling processes, provide regular utilisation reports, and communicate clear schedules to frontline teams with lead