SaaS Technical Support Engineer — Flexible Time-Off

Sovos is seeking a Technical Support Specialist in Peru to bridge our SaaS platform and customers, delivering swift, clear solutions and ensuring a positive experience. You will troubleshoot issues, document interactions, and collaborate with product teams, with opportunities for ongoing training and growth.

The role requires strong technical aptitude, experience with ticketing systems, and the ability to communicate complex concepts to non-technical users in English and Spanish as needed.