Sales Operation Team Lead

Salary

25,000 THB ~ 30,000 THB

Industry

Trading(Chemicals/Materials)

Job Description

1.Sales Operation and Enablement
-Oversee and manage daily sales operations, including issuing quotations and sales orders, to ensure smooth operation, accuracy, completeness, and compliance with company policy.
-Providing operational support and coverage during team absences, while serving as the primary escalation point for complex transactions and operational issues.
-Allocate workload, manage team performance, and ensure timely task completion.

2.Customer Service & Experience
-Drive SLA compliance, service quality, and customer satisfaction through feedback and continuous improvement.
-Act as the first point of escalation for complex internal issues.

3.Team Performance and Development
-Lead, coach, and develop a team of Sales Coordin...