Sales Operations Coordinator – Call Centre Sales Operations
Level-Up • sandton, sandton • Posted July 13, 2026
Position Overview
We are seeking a highly analytical and operationally strong Sales Operations Coordinator to support the Call Centre Manager in driving productivity, sales performance, reporting accuracy, and operational efficiency across a sales call centre environment.
The role provides direct operational and analytical support, ensuring reporting, lead management, operational oversight, and campaign performance are effectively managed. The successful candidate must be able to work independently, identify gaps proactively, analyse trends, and recommend strategies to improve performance.
The incumbent will also provide operational oversight within the call centre when management is unavailable.
Qualifications
Matric / Grade 12
Business or Marketing Degree preferred
Experience & Skills Required
Minimum 2–3 years' management experience within a sales-driven call centre environment.
Proven involvement in managing campaigns, driving sales performance, and overseeing reporti...
The role provides direct operational and analytical support, ensuring reporting, lead management, operational oversight, and campaign performance are effectively managed. The successful candidate must be able to work independently, identify gaps proactively, analyse trends, and recommend strategies to improve performance.
The incumbent will also provide operational oversight within the call centre when management is unavailable.
Qualifications
Matric / Grade 12
Business or Marketing Degree preferred
Experience & Skills Required
Minimum 2–3 years' management experience within a sales-driven call centre environment.
Proven involvement in managing campaigns, driving sales performance, and overseeing reporti...