Sales Support Executive

Eriks Apac • shah alam, selangor • Posted June 03, 2026

Position Overview

  • Process sales orders promptly, providing order acknowledgments and tracking information to customers
  • Prepare Proforma Invoice/DTIN for the customer to prepare payment (if any)
  • Apply contract pricing to orders (if any), adhering to company pricing policies and negotiated payment terms
  • Create PO and send PO to suppliers
  • Follow up with the supplier for order acknowledgment
  • Enter relevant info into SAP upon receipt of acknowledgment from suppliers
  • Coordinate with the Finance dept to ensure payments are made in time for prompt delivery from the supplier
  • Collaborate with the Operations and Production Teams to ensure timely fulfillment of urgent requests
  • Create part codes in IMS if no existing codes are available
  • Facilitate sample requests and submit them for approval as needed
  • Initiate credit note requisitions and complete GCM forms when required
  • Performed ad-hoc tasks as assigned
    • ...