Sales Support - VAS

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis. You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

In this role, you will:

• Monitor SOP and TAT for Finance and Insurance leads;
• Follow up and track our payments from our partner banks;
• Listen to customers' questions and concerns and provide accurate answers/responses;
• Record details of Non-Dubizzle customer contacts and actions taken;
• Handle telesales for our VAS products & services

Requirements

• A minimum of secondary education
• Automotive / banking / sales support experience in the UAE
• Familiarity with the automotive industry
• Past experience using CRM software
• Detail oriented
• Strong Automotive market knowledge
• Strong customer service attitude, work ethic, ...