Seasonal Guest Services Coordinator Role
RMSI-JTAC • municipality of jasper, ab • Posted July 16, 2026
Position Overview
Be a pivotal part of guest relations as a Seasonal Guest Services Coordinator at Marmot Basin in Jasper, Alberta. This full-time role focuses on managing operations and enhancing customer experience.
You will oversee ticket sales, coordinate team functions, and address guest issues while providing training to new agents. Handling cash transactions and being knowledgeable about company procedures are vital for success. Step into a supervisory role when needed to ensure service excellence.
Key Responsibilities:
• Onboard and train new Guest Services Agents
• Delegate tasks and review team performance
• Manage cash floats and process transactions
• Compile departmental reports and cash outs
• Elevate guest complaints to management as necessary
Requirements:
• Experience in Guest Services or customer-facing roles
• Previous team leadership experience considered an asset
• Good grasp of financial handling and numeracy
• Strong organizational abilities
...
You will oversee ticket sales, coordinate team functions, and address guest issues while providing training to new agents. Handling cash transactions and being knowledgeable about company procedures are vital for success. Step into a supervisory role when needed to ensure service excellence.
Key Responsibilities:
• Onboard and train new Guest Services Agents
• Delegate tasks and review team performance
• Manage cash floats and process transactions
• Compile departmental reports and cash outs
• Elevate guest complaints to management as necessary
Requirements:
• Experience in Guest Services or customer-facing roles
• Previous team leadership experience considered an asset
• Good grasp of financial handling and numeracy
• Strong organizational abilities
...