Senior Advisor, Operational Excellence

Highlights of the job

We’re hiring a permanent, full-time Senior Advisor, Operational Excellence based in Edmonton, AB. Reporting to the Associate Director, Operational Excellence, this role is responsible for leading process improvement and business process redesign initiatives across EPCOR Water Services. The successful candidate will provide specialized expertise that integrates strategy, process, technology, and information to improve operational performance, enhance customer satisfaction, reduce costs, and support sustainable business outcomes.

What you’d be responsible for

In the role of Senior Advisor, Operational Excellence, you will have the following key accountabilities (but are not limited to these):

• Lead and facilitate business process redesign and continuous improvement projects that improve efficiency, customer satisfaction, and operational performance.
• Develop and execute operational excel...