Senior Analyst- Broking

Client Relationship Management 

Working as part of the team, you are responsible for day-to-day servicing to a portfoliooflargecorporateandinternationalclientsandensuringtimelydeliveryofhigh- quality service

Service Delivery

Ensure timely and accurate processing of endorsements, certificates, invoices and policy documents.

Monitor service levels and client satisfaction, resolving issues proactively.

Understand client’s business and risk management needs and support Team Lead to look for solutions including cross-selling across all products.

Strategic Support

Assist in developing client strategies and proposals

Support cross-selling initiatives and identify opportunities for expanding services

Compliance & Documentation

Maintain client data files, service records and meeting minutes in accordance with Willis Excel...