Senior Audio-Visual Technician

Senior AV Technician – Central London

Contract Type: Permanent / Full-time – 40 hours per week between 07:00 – 16:00, Monday to Friday.

Salary: £45,000 – £50,000 (dependent on experience) + company benefits.

Interview Process: Virtual interview, followed by face‑to‑face on client site.

Key Responsibilities

• Provide on‑site AV support services Monday to Friday between 07:00 – 16:00.
• Complete any immediate repairs affecting daily operations, escalating where required to the client support team or Kinly remote Service Desk.
• Perform a weekly test of the training rooms – resolve and report faults, escalating if required.
• Utilise ticket management platforms such as ServiceNow to report and respond to incidents.
• Ensure SLA’s are tracked and adhered to.
• Be the first point of contact for non‑event space issues.
• Assist with escalated faults in the event space...