Senior Business Analyst
uc tech pte. ltd. • singapore, singapore • Posted June 30, 2026
Position Overview
Only Singaporeans will be considered
Key Responsibilities Requirements Gathering and Analysis- Conduct stakeholder interviews and workshops to gather business requirements.
- Analyze and document current business processes and workflows.
- Identify opportunities for process improvement and automation using ServiceNow.
- Translate business requirements into functional specifications for ServiceNow implementation.
- Design and document proposed ServiceNow solutions, including process flows, data models, and integrations.
- Collaborate with technical teams to ensure feasibility of proposed solutions.
- Assist in configuring and customizing ServiceNow modules to meet business needs.
- Develop and maintain ServiceNow reports, dashboards, and KPIs.
- Participate in testing activities, including user acceptance t...