Senior Case Officer (Workers Compensation)

About the team

At Wesfarmers, we’re self-insured for workers compensation. Group TeamCover manages this important function by engaging and collaborating with our diverse businesses. We aim to minimise the impact of workplace injuries and achieve positive outcomes for both our team members and our business.

What you’ll be doing

Reporting to the Regional Manager, you will be responsible for managing a portfolio of claims and will work closely with key stakeholders to achieve optimal return to work and claim outcomes. 

· Proactively manage a claims portfolio within legislative, self-insurance and business requirements within the NSW jurisdiction.

· This is considered a high volume / low risk portfolio, predominantly made up of non-complex injuries consisting of team members back at work regular hours requiring further medical treatment and support.

· Provide injured team members with a high level of customer service and trusted advice r...