Senior Client Service Analyst (Pharma Market Intelligence)
IQVIA • London, England • Posted July 12, 2026
Position Overview
Join us on our exciting journey!
We are recruiting a bold mind to work as a Senior Client Service Analyst with experience in client-facing roles, customer success, account management, or healthcare/pharmaceutical analytics.
In this role, you will partner with leading pharmaceutical clients, helping them maximize the value of IQVIA's market intelligence solutions while building strong, long-term relationships. You will combine analytical thinking, problem-solving, and stakeholder management to support client success and business growth.
Essential Functions:
We are recruiting a bold mind to work as a Senior Client Service Analyst with experience in client-facing roles, customer success, account management, or healthcare/pharmaceutical analytics.
In this role, you will partner with leading pharmaceutical clients, helping them maximize the value of IQVIA's market intelligence solutions while building strong, long-term relationships. You will combine analytical thinking, problem-solving, and stakeholder management to support client success and business growth.
Essential Functions:
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verifi...