Senior Contact Center Transformation Lead

Miratech is seeking a Contact Center Operations & Optimization Consultant in Madrid. This role focuses on leading operational strategy and improving business outcomes through a comprehensive operational assessment.

Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.

Ideal candidates have over 10 years of experience in contact center operations, strong knowledge of CCaaS platforms like Genesys Cloud, and excellent stakeholder management skills. xhfqzwm

A culture of relentless performance and competitive compensation including health benefits and a remote work culture await!

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