Senior Customer Service & Escalations Lead

A leading AI technology company in Singapore is seeking an experienced customer service professional to handle escalated issues on various platforms. You will collaborate with logistics and finance teams to resolve complaints and participate in service quality improvements. Candidates should have 5 years of experience in customer service, preferably in a tech startup, with strong knowledge of CRM tools like Zendesk. This role offers competitive compensation and opportunities for career growth.
#J-18808-Ljbffr