Senior Customer Success Manager

At Person Centred Software, we're transforming social care through technology.

Our software helps thousands of care providers deliver outstanding care, and we're growing rapidly.

We're looking for an experienced Senior Customer Success Manager to join our Growth team.

This is more than a Customer Success role.

You'll become a strategic partner to some of our largest customers, helping them maximise value from our platform while driving long-term commercial growth.

If you enjoy building executive relationships, influencing business strategy and creating opportunities that genuinely benefit customers, we'd love to hear from you.

The Role You'll take ownership of a portfolio of high-value customer accounts, working closely with senior decision-makers to understand their priorities, challenges and future ambitions.

Rather than simply managing renewals, you'll identify opportunities to expand partnerships, introduce ne...