Senior Data Scientist, Customer Success
Intuit • SAN DIEGO, CA • Posted July 22, 2026
Position Overview
**Overview**
We are seeking a highly motivated and experienced Sr. Data Scientist to join our Customer Success Data Science team. In this role, you'll drive data-driven strategies to measure and optimize the performance of the Business Tax product, with a specific focus on **expert-led customer experience initiatives** **— the moments when tax experts engage directly with customers to help them file their taxes, understand deductions, and navigate complex business tax scenarios. You'll be at the center of proving what works, what doesn't, and where we should invest next to grow the Business Tax business. If you're passionate about connecting customer experience investments to measurable business outcomes, we'd love to hear from you!**
**Responsibilities**
p]:inline> **Measure Customer Experience Impact: Own the analytical narrative for how expert-touch initiatives (proactive outreach, in-product expert guidance, post-filing check-ins, and other advis...
We are seeking a highly motivated and experienced Sr. Data Scientist to join our Customer Success Data Science team. In this role, you'll drive data-driven strategies to measure and optimize the performance of the Business Tax product, with a specific focus on **expert-led customer experience initiatives** **— the moments when tax experts engage directly with customers to help them file their taxes, understand deductions, and navigate complex business tax scenarios. You'll be at the center of proving what works, what doesn't, and where we should invest next to grow the Business Tax business. If you're passionate about connecting customer experience investments to measurable business outcomes, we'd love to hear from you!**
**Responsibilities**
p]:inline> **Measure Customer Experience Impact: Own the analytical narrative for how expert-touch initiatives (proactive outreach, in-product expert guidance, post-filing check-ins, and other advis...