Senior Developer, ServiceNow Administrator

Responsibilities

• Implement technical strategies that power FCC’s daily operations
• Manage and continuously improve our ServiceNow environment, focusing on ITSM, ITOM, platform administration, configuration, stability and user experience
• Use ServiceNow knowledge and broader technical foundation to solve complex challenges
• Support platform health, ensuring FCC’s ServiceNow environment remains stable, scalable and aligned to business priorities
• Develop and maintain high‑quality ServiceNow features by leveraging out‑of‑the‑box functionality
• Rigorously follow and uphold established administrator and development guidelines to ensure integrity of the environment
• Track and maintain platform health and stability
• Implement complex team strategies through precise technical execution and advanced problem‑solving
• Build, execute and maintain robust automation tests to ensure reliability of new featur...