Senior Global Forwarding Agent - Air Freight

C.H. Robinson is seeking a Senior Global Forwarding Agent – Air Freight to join our team. In this role, you will play a key part in delivering consistent and high‑quality customer experience by managing the end‑to‑end shipment lifecycle for assigned accounts and ensuring adherence to customer SOPs and operational standards.

You will drive operational excellence, maintain data integrity, and ensure compliance with processes while acting as a key point of coordination for issue resolution and day‑to‑day execution. This role offers an opportunity to combine strong operational expertise, proactive communication, and collaboration to deliver reliable outcomes that support customer needs and business objectives.

Responsibilities

• Maintain operational excellence:
  • Understand the processes, documentation, and terminology involved in international logistics from purchase order issuance through the delivery of cargo.
  • Input financial compone...