Senior Helpdesk & Desktop Support Specialist (Remote)

Ntt Data Services • guadalajara, jalisco • Posted June 09, 2026

Position Overview

NTT Data Services is seeking a Helpdesk Senior Associate in Guadalajara, Jalisco, Mexico.
This role involves providing Level 1 support for hardware and Microsoft Office applications while monitoring customer experiences and ensuring technical excellence.The ideal candidate will have at least 6 months of helpdesk support experience, advanced English skills, and must be willing to work various shifts.
The position offers a competitive salary, medical insurance, and opportunities for growth.
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