Senior IT Service Desk Analyst (Remote) - Lead Tech Support

Dlocal, a technology firm in Bogotá, is seeking a Service Desk Analyst III. In this role, you will serve as the main technical contact, resolving complex IT issues and facilitating improvements in user support.

You will troubleshoot various systems, perform admin tasks within enterprise applications, and ensure a high level of operational excellence. The position offers remote working options and opportunities for professional development.