Senior Manager, IT Quality & Risk Management

The primary role of the appointed Lead/Senior Manager is to lead the design, execution, and continuous improvement of SMRT’s quality and risk management systems to ensure compliance with regulatory standards and policies. This covers risk assessments, quality assurance initiatives, and cross-functional collaboration and acts as the strategic interface between IT and business units to promote high quality assurance processes.

In addition, he/she provides strategic leadership and improves operational management for all enterprise-level IT systems that support core business functions.

• Quality & Risk Management
  • Ensuring Enterprise IT systems adhere to SMRT Quality and Risk Management Framework.
  • Drive continuous improvement initiatives for Enterprise IT quality assurance processes.
  • Collaborate with operations line 1 and line 2 to align and formalize the necess...