Senior Manager, Retail Communications - C$126,400 - C$141,000 A Year

What You’ll Do:
Define and lead the retail communications strategy and roadmap in partnership with the Director, Workforce Planning & Retail Communications, aligning store communications to business priorities, culture, and Sephora’s brand voice.
Oversee end‑to‑end retail communications workflows, from intake and content development through approvals, scheduling, publishing, and execution, ensuring clarity, accuracy, and consistency.
Own the retail communication and task management platform, driving effective task assignment, messaging, reporting, and continuous optimization of the tool.
Lead and develop the Retail Communications team, setting clear expectations, ensuring accountability to operating models and SLAs, and delivering high‑quality, execution‑ready content for stores and retail leadership.
Partner closely with regional leaders and store managers to enable effective two‑way communication, ensuring field feedback informs future communications and prio...