Senior Network Support Engineer

A10 Networks • San Jose, California • Posted June 07, 2026

Position Overview

Senior Network Support Engineer

As a Senior Network Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product, configuration or network related issues. You will capture and document details and events in the CRM application throughout the solution discovery process. Also you will participate in bug verification process before a software patch code is released to the customers. You are the key resource to ensure customer satisfaction with A10’s products and services. 

Key Responsibilities:

  • Work with customer network, application, and DevOps teams to resolve integration issues and identify configuration errors

  • Troubleshoot ACOS issues across hybrid and multi cloud deployments like AWS, Azure, OCI, and GCP

  • Troubleshoot application layer security issues related to WAF, SSLi and perform traffic analysis to detect DDoS attacks

  • Use tools...