Senior Operations Leader, BPO Delivery

Hammerjack Pty Ltd is looking for a Senior Operations Manager to lead and oversee multiple accounts within the BPO organization in the Philippines. The ideal candidate will ensure operational excellence and client satisfaction, manage teams effectively, and drive performance improvements. Responsibilities include overseeing daily operations, managing client relationships, and leading process improvements. Candidates should have over 4 years of BPO experience and strong leadership skills. This role involves a commitment to operational success and financial performance.
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