Senior Operations Manager - #35166

Company Profile:

Our client is a Philippine headquartered company, a registered and accredited customs brokerage with the BOC - Accounts Management Office operating in all collection districts of the Bureau of Customs.

As the company continues to grow and expand its presence, they are now looking for a Senior Operations Manager to join their team.

This is the perfect opportunity for someone who thrives in a fast-paced environment, takes ownership of their work, and aligns closely with company goals.

Duties & Responsibilities:

• Lead operations for customs brokerage, logistics, warehousing, and freight forwarding to ensure timely, accurate service delivery

• Manage and supervise all departments including operations, sales, finance, compliance, and customer service

• Design and implement processes and KPIs to improve operational efficiency and customer satisfaction

• Implement and monitor ISO...