Position Overview
Responsibilities
Establish governance structures, project controls, and reporting mechanisms that align to Digital Solutions processes.Manage project risks, issues, dependencies, and change impacts.Build strong relationships with senior stakeholders across Digital Solutions, Business, Operations, and Corporate Communications.Ensure that projects go through ORR (Operational Readiness Review) and Service Transition processes and are accepted into live services.Develop and deliver change management and communication plans working in partnership with our adoption and communications team.Help to deliver DEX roadmaps aligned with business strategyChampion user-centric design principles and continuous improvement.Lead training, adoption campaigns, and feedback loops. Required Experience
Proven Experience in project/program management, including large-sc...