Senior Receptionist - Required

Senior Receptionist

Reference: PS

Hours: 8.00am – 5.00pm – Monday – Friday

We are now seeking an experienced Senior Receptionist to join our Front Desk team, working alongside two other Receptionists in a highly professional, patient-focused setting.

Responsibilities

• Meet and greet private patients with warmth, professionalism, and discretion
• Act as the first point of contact for private patient GP appointments
• Manage and oversee the end-to-end private patient experience
• Maintain accurate patient records and databases, ensuring confidentiality at all times
• Proactively support referrals and liaise with clinicians and internal departments
• Coordinate specimen collection and engage with laboratory services
• Liaise with external labs and ensure timely follow-up and communication
• Manage private patient billing, payments, and related administrative processes