Senior Rostering Coordinator

Position summary 

The Senior Rostering Coordinator plays a key role in scheduling staff to enable service delivery for our clients. They are responsible for connecting our clients, in particular the Home and Community care clients, with the support workers, to deliver services. This is a vital role that improves the quality of our services and employment experience by supporting and working with our stakeholders.

Duties

• Optimal compilation, production and monitoring of sustainable and quality fortnightly rosters, in alignment with industrial awards and enterprise agreements
• Efficient and accurate coordination of day-to-day roster changes arising from staffing, client and business needs
• Arrange replacement staff to cover absences, whilst minimizing use of staff overtime
• Collaborate with staff and clients, providing prompt and positive customer service and direction
• Ensur...