Senior Service Delivery Manager - Infra & Automation

Tata Consultancy Services is seeking a Service Delivery Manager to own end-to-end delivery and governance of Infrastructure Managed Services in Switzerland's Vaud region. The role focuses on secure, SLA-driven operations aligned with client quality standards.

You will lead service reviews, manage P1/P2 incidents, coordinate onsite and nearshore teams (Spain), and drive automation and continuous improvement across the stack while ensuring compliance with security and audit requirements.