Senior Service Engineer

HKT • Hong Kong, Hong Kong • Posted July 08, 2026

Position Overview

Position Summary

We are seeking a committed and skilled Network Engineer to join our 7x24 shift operations team, responsible for monitoring and supporting network infrastructure within a mission-critical environment. The role focuses on incident handling, change execution, and operational support for network components only.


Key Responsibilities

  • Provide 24/7 network infrastructure support in a shift-based rotation

  • Monitor and resolve network-related incidents, escalating non-network issues to appropriate teams

  • Handle network-related change requests and user requests in accordance with operational procedures

  • Perform administration and operational tasks on Cisco switches and F5 LTM/GTM load balancers, based on Tier 2-provided procedures and guidelines.

  • Maintain and update documentation for network incidents, changes, and configurations

  • Collaborate with other infrastructure teams to ensure...