Senior ServiceNow Senior Systems Administrator (Colombia)

Senior ServiceNow Senior Systems Administrator (Bilingual - Fluent English Required) - Medellin, Colombia | Posted on 02/26/2026

Job Description

Work Model: Onsite – Work from Office (Full-Time).
Department: IT / Enterprise Applications.

We are seeking an experienced Senior Systems Analyst / ServiceNow Senior Systems Administrator to join our Medellín office. This is a fully onsite role requiring strong technical expertise in ServiceNow platform administration, system integrations, workflow automation, and enterprise IT service management (ITSM).

Key Responsibilities

• Administer, configure, and maintain the ServiceNow platform (ITSM, ITOM, CMDB, HRSD, or other modules as applicable).
• Design and implement workflows, business rules, UI policies, ACLs, forms, reports, dashboards, and custom applications.
• Manage system upgrades, patches, and enhancements.
• Ensure platform performance, security, scalability, and a...