Senior specialist - fmr (cash applications)

Mindsprint • chennai, tamil nadu • Posted June 30, 2026

Position Overview

Team Leader – OTC Cash Applications
Job Summary
We are seeking an experienced and results-driven Team Leader to spearhead our OTC Cash Applications function. This leadership role goes beyond transactional processing — you will own team performance, drive process excellence, and serve as the key escalation point for complex payment reconciliation challenges. You will lead a team of cash application specialists, ensuring accuracy, SLA adherence, and continuous improvement across all AR touchpoints.
Key Responsibilities
- Lead, mentor, and manage a team of cash application analysts. Set daily/weekly targets, conduct performance reviews, and foster a culture of ownership and accuracy. Serve as the primary escalation point for complex or aged items.
- Oversee end-to-end application of customer payments received via Wire, ACH, Cheque, Lockbox, Credit Card, and other payment modes. Ensure all transactions are posted accurately and within agreed SLA timelines.
- Drive timely ...