Senior Specialist, Instructional Design | MAKATI

Concentrix • Makati, National Capital Region • Posted July 21, 2026

Position Overview

Job Description

  • The Senior Specialist, Instructional Design is responsible for managing end-to-end processes as lead designer to effectively design and develop adult classroom facilitator-led and self-paced materials. This position manages training materials, including new-hire, continuing education, or maintenance needs to support client or internal programs and ensure superior workforce preparation.


Essential Functions/Core Responsibilities

  • Develop and maintain training materials for participants and facilitators, containing learning objectives, activities, content based on top call drivers, and performance measurements
  • Collaborate with peers to propose creative learning solutions when developing training materials for different audiences
  • Identify and provide improvement recommendations to lesson specifications, including, but not limited to, suggesting alternative delivery methods/approaches