Senior Staff IT Business Analyst – CRM

Renesas Electronics • Bayan Lepas, Penang • Posted June 20, 2026

Position Overview

Job Description
We are seeking an experienced Senior IT functional techno analyst for our CRM platform. The ideal candidate will possess a deep understanding of the platform, functionalities and have a proven track record in supporting and delivering CRM projects. This role requires an analytical thinker with strong problem-solving capabilities 
Key Responsibilities 
Business Engagement and Project Management
Communicates effectively with end-users for project activities including requirements gathering, scope prioritization, user acceptance testing, and user training
Acts as the liaison between the business experts (Sales Ops and Finance) and the IT project team members
Facilitates business/functional requirement gathering, design, architectural / integration awareness, review, approval and sign-off sessions
Support month end and quarter end activities 
Technical Expertise
Identifies solutions to...
        