Senior Supervisor, HR Operations at Pratt & Whitney
Raytheon Technologies Corporate Headquarters • longueuil, montérégie • Posted July 16, 2026
Position Overview
Lead HR operations excellence with Pratt & Whitney Canada as a Senior Supervisor based in Longueuil. Your leadership will drive customer-focused HR support and team performance every day.
In this role, you’ll oversee People Services Operations, ensuring alignment with corporate HR strategies and operational goals. You will manage a multi-tiered service delivery team, focusing on service level improvements, employee experience, and operational efficiencies. As a strategic leader, you will contribute to a high-performing culture and mentor your team to excel.
Key Responsibilities:
• Oversee People Services Operations team performance
• Monitor and improve service level agreements and KPIs
• Act as primary accountable owner for service delivery
• Drive succession planning and talent development
• Ensure effective issue resolution for HR inquiries
Requirements:
• 5+ years in HR Operations or Shared Services
• Bachelor’s in HR, Business Admin or related field
In this role, you’ll oversee People Services Operations, ensuring alignment with corporate HR strategies and operational goals. You will manage a multi-tiered service delivery team, focusing on service level improvements, employee experience, and operational efficiencies. As a strategic leader, you will contribute to a high-performing culture and mentor your team to excel.
Key Responsibilities:
• Oversee People Services Operations team performance
• Monitor and improve service level agreements and KPIs
• Act as primary accountable owner for service delivery
• Drive succession planning and talent development
• Ensure effective issue resolution for HR inquiries
Requirements:
• 5+ years in HR Operations or Shared Services
• Bachelor’s in HR, Business Admin or related field