Senior Technical Account Engineer — Hybrid, Enterprise SaaS

A global media technology firm seeks a Technical Support Engineer in Dubai to manage relationships with top clients, providing expert advice and incident resolution. The role requires a Bachelor's degree in a technical field and 5+ years of related experience. Candidates should have a strong understanding of media technology solutions, customer success strategies, and a customer-centric mentality. Excellent communication skills and proficiency with CRM tools are essential. This position offers a hybrid work model and competitive benefits.
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