Service Administrator - Norwich, England

Shelter • New Costessey, East of England • Posted July 17, 2026

Position Overview

Service Administrator

Salary: 27,212 per annum

Contract: Fixed term until 31st March 2027

Full time: 35 hours per week

Location: Norwich

Closing date: Monday 27th July 2026 at 11.30 pm

Were looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.

About the role

You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. You will be a first point of contact for in-person and telephone callers to the s...