Service Advisor - Cantonese (Relocate to Penang)

Job title

Service Advisor

Location

George Town, Penang, Malaysia

Industry

Mobile Technology / Customer Support

Company

TP Malaysia

Job Description

Teleperformance Malaysia is seeking friendly and motivated Cantonese-speaking Service Advisor to support a leading brand in the mobile industry. Based in Georgetown, Penang, this role focuses on delivering excellent customer service through clear communication and problem-solving.

Key Responsibilities

• Handle customer inquiries via phone, chat, or email in Cantonese and English


• Provide accurate information and assist with mobile-related issues and requests


• Maintain a high level of professionalism and customer satisfaction


• Document all customer interactions accurately


• Collaborate with internal teams for issue resolu...