Service Configuration Manager (ICT_TECH CS_2026_06)

We are continuing to mature our Service Configuration Management capability and are seeking a CMDB & BMC Discovery Manager to lead the design, governance, and operationalisation of our CMDB across ICT Technology.

This role is critical in ensuring that BMC Discovery data is transformed into trusted, governed configuration data that supports service operations, risk management, and regulatory requirements. You will drive the evolution of the CMDB from a foundational asset inventory towards service mapping and dependency-driven insight, embedding it into core ITSM processes.

Working closely with Service, Engineering, Tooling, and Data teams, you will ensure the CMDB is a trusted operational asset, while partnering with the data function for downstream analytics and reporting.

The Role