Service Controller
KION Group • West Bromwich, England • Posted June 30, 2026
Position Overview
Exciting Career Opportunity as a Service Controller at Linde Material Handling.
Are you ready to play a key role in delivering exceptional customer service? At Linde Material Handling, we’re looking for a Service Controller to join our team in West Bromwich. This is a pivotal position where you’ll manage daily customer contact for breakdown coordination and oversee a team of field-based service engineers—ensuring we provide first-class on-site service and continuously improve our customer experience.
About the Role
We are looking for a skilled Service Coordinator to join our dynamic team. In this role, you will:
•Present a professional company customer facing image, maintaining excellent customer contact and call-handling standards and building effective customer and colleague relationships
• Manage and control the despatch of engineers to Breakdown/TOA jobs as required keeping the customer informed at all stages, providing proactive clear and effective co...
Are you ready to play a key role in delivering exceptional customer service? At Linde Material Handling, we’re looking for a Service Controller to join our team in West Bromwich. This is a pivotal position where you’ll manage daily customer contact for breakdown coordination and oversee a team of field-based service engineers—ensuring we provide first-class on-site service and continuously improve our customer experience.
About the Role
We are looking for a skilled Service Coordinator to join our dynamic team. In this role, you will:
•Present a professional company customer facing image, maintaining excellent customer contact and call-handling standards and building effective customer and colleague relationships
• Manage and control the despatch of engineers to Breakdown/TOA jobs as required keeping the customer informed at all stages, providing proactive clear and effective co...