Service Delivery Manager - Cloud

What is the Role

The cloud service delivery manager is responsible for end-to-end operations and contributing to the continual improvement of SSE’s cloud platforms and services. This includes end to end ownership and management of service performance, availability, capacity, incidents, and problems impacting service provision.

The role is responsible and accountable for ensuring that SSE’s cloud services portfolio meets its customer’s requirements, regulatory and security policies. 

This is a critical operational role, overseeing the processes and teams involved in day-to-day service management, the successful candidate will combine technical expertise with business acumen to deliver sustainable value through cloud services.

You will:

• Be Responsible for managing end-to-end service delivery and operations for Cloud services.


• Collaborate closely with with technical leads within...