Service Delivery Manager

SGS • Madrid, Community of Madrid • Posted July 17, 2026

Position Overview

Job Description

We are seeking an experienced IT professional with a strong background in project management to lead new application development and follow-up support within our Corporate IT team.

The role combines project management responsibilities, with a strong focus on coordinating internal teams and supporting the development of key projects and transition to an in-house support model, while ensuring alignment with SGS’s technical and operational standards.

Key Responsibilities

  • Coordinate internal team (and/or support contractors) to ensure delivery of new IT projects, in alignment with Stakeholder requirements.
  • Manage internal team to guarantee high-quality application delivery, support and adherence to corporate standards.
  • Manage budgets & timeline, coordinate cross-functional teams, and drive user adoption across the organization at product delivery.
  • Proactively identify project risks and issues, d...