Service Delivery Manager
ECS Resource Group Ltd • Whitehaven, Cumbria • Posted June 24, 2026
Position Overview
Service Delivery Manager (SDM) - IT Services
Whitehaven (Onsite)
£50,000 - £55,000 + £5,000 Car Allowance + Benefits
We're looking for an experienced Service Delivery Manager (SDM) to lead and oversee IT service delivery within a fast-paced, engineering-led environment.
This is a site-based leadership role, ideal for someone who thrives on managing teams, driving performance, and ensuring high-quality service delivery.
The Role
As a Service Delivery Manager, you will take ownership of service delivery and team performance, ensuring operational excellence and strong stakeholder engagement. You'll lead engineering teams, manage service outputs, and drive continuous improvement across IT services.
You will also have responsibility for a secondary team based in Warrington, requiring occasional travel for face-to-face engagement and support.
Key Responsibilities
Lead, manage, and develop engineering teams within an IT services envir...
Whitehaven (Onsite)
£50,000 - £55,000 + £5,000 Car Allowance + Benefits
We're looking for an experienced Service Delivery Manager (SDM) to lead and oversee IT service delivery within a fast-paced, engineering-led environment.
This is a site-based leadership role, ideal for someone who thrives on managing teams, driving performance, and ensuring high-quality service delivery.
The Role
As a Service Delivery Manager, you will take ownership of service delivery and team performance, ensuring operational excellence and strong stakeholder engagement. You'll lead engineering teams, manage service outputs, and drive continuous improvement across IT services.
You will also have responsibility for a secondary team based in Warrington, requiring occasional travel for face-to-face engagement and support.
Key Responsibilities
Lead, manage, and develop engineering teams within an IT services envir...