Service Design Manager
Pulse Recruit • London, United Kingdom • Posted July 01, 2026
Position Overview
🚀 Role: Service Design Manager – Leading the Future of Out-of-Home Delivery
📍 Location: London Hybrid – 4 days per week in the office
💷 Salary: £100,000–£120,000 DOE + exceptional benefits
🕓 Start: ASAP
📦✈️🚛 - Some form of Logistics, Last Mile or Distribution experience is ESSENTIAL
💬 “What if you could lead the team redesigning how an entire nation interacts with parcels?”
That’s exactly what’s on offer here so please read on.....
Our client is reimagining the UK’s out-of-home delivery ecosystem connecting lockers, shops, and collection points into a seamless national network. At the centre of this transformation sits Service Design, shaping how millions of people send, collect, and experience deliveries every day.
We’re looking for a Service Design Manager who thrives on complexity someone who can lead, coach, and inspire a talented design team whil...